I hired Cynthia to take pictures for my son's baptism on May 25,2013 To start off she text me the day of the even at 2:14 pm (she is supposed to be there at 4 pm) to tell me that she couldn't make it by that she was sending a photographer. During the even as I'm talking to the photographer he tells me he does not even know her she hired him last minute from Craigslist.
After the even I emailed her on June 2 to get an update on my pictures and she informed me that it takes 10 days and she would send me a link, after that it was text and email that I would randomly send her to get an update and she would not respond. On June 19 I got a text message forwarded to me saying that the photographer that took the pictures at my even wanted to know if I still wanted the pictures because he still had them because Cynthia never responded to him when he tried to contact her to get paid and give her the pictures. I text her on June 20 and asked her for an update and she had the nerve to tell me she was done and going to email me a link with my pictures (I don't know how if she didn't have them) I told her ok but she needed to send me the link that day or I wanted a refund her responds was ok. Guess what?
I didn't get a link so I texted her on June 21 that since she couldn't deliver on our contract she needed to refund me my full amount, she had the nerve to tell me that she only refunds 50% and since I was asking for the full amount she would have to get her business lawyer and the cops involve to investigate. Investigate what? That she didn't do what she was paid to do! I told her that was fine.
And today June 24 here we are one day short since the day of my even and yet no picture. She is a total scam.
Product or Service Mentioned: Cynthia Cruz Photography Photographer.
Monetary Loss: $130.